Cisco Quick Tips/Answers #3

Another entry to the series. Some customers make purchase of new Cisco VoIP phones and could not get the phones working, and one of the problems is incompatible firmware.

  • All Cisco phones come with SCCP firmware by default. Make sure to check with your hosted VoIP provider or network engineer to confirm which type of firmware is required.
  • Some VoIP platforms either onsite or hosted require phones to run SIP firmware. Myriad Supply can provide dealer refurbished Cisco phones with SIP firmware pre-loaded.
  • Example Cisco VoIP Phone: CP-7960G

Stay tuned for the next Cisco quick tips and answers!